Unified Digital Workflow Solutions for Enterprise Operations

Key Highlights

In this success story, OptiSol partnered with a long-established environmental service provider to create a unified digital platform that streamlines waste management and field service operations across North America.
The platform integrated multiple systems, automating 90% of repetitive tasks, which allowed the company to focus more on enhancing customer experience and service delivery.
By consolidating data and operations into a single platform, the solution improved data visibility, reduced security risks, and facilitated better collaboration across teams.
The implementation led to significant improvements in efficiency, customer satisfaction, and operational cost savings.

Problem Statement

01

Lack of Data Integration: Data silos across different platforms can create difficulties in accessing, analyzing, and interpreting data, leading to poor decision-making and missed opportunities.

02

Security Risks: Multiple platforms and tools increase the risk of security breaches and data loss due to inconsistent security protocols, vulnerabilities in different systems, and the need for data integration across platforms.

03

Difficulties in Collaboration: Collaboration across different platforms and tools can be challenging, leading to miscommunication, delays, and confusion in completing tasks.

Solution Overview

01

OptiSol collaborated with a 60+ years environmental service provider in North America to build a digital platform that automates workflow for waste management operations and other field and industrial services.

02

The platform streamlined the company's finance, customer service, environmental services, and field industry service operations across multiple sites in the US, Canada, and Mexico.

03

By automating 90% of their time-consuming repetitive tasks, the company was able to shift their focus to improving the customer experience.

04

The Objective of the proposed solution was to have a single platform solution for the complex waste treatment and disposal services and wide range of other field and industrial services

05

The real-time online data platform also provided customers with an important tool for ensuring environmental compliance and managing their business operations.

Business Impact

01

Improved Efficiency: This single platform streamlines workflows, automating tasks, reducing costs, and boosting efficiency.

Improvement in decision-making

02

Enhanced Customer Experience: This unified data platform improves customer interactions, service tracking, and timely updates.

Enhanced Team collaboration

03

Increased Data Visibility: Centralized data enhances visibility, enabling better decision-making and operational performance

Reduction in Operational Costs

About The Project

OptiSol has a Partnered with client for past 9 years deploying 10 + platforms in digital, and enterprise services-based solution. As one of the project initiatives, we worked with worked with the client in implementing a unified digital platform consolidating data and operations into a single platform. We improved data visibility, reduced security risks, and facilitated better collaboration across teams. This digital transformation led to significant improvements in efficiency, customer satisfaction, and operational cost savings.

Client Appreciation

My experience with the Optisol team was smooth, whenever we have issues from my end or your end, we quickly reach a solution. I think it works out fine and is good for everyone and I have to say thank you to Business Analyst. He has been very responsive to every question that I have on my team over time and always gets back to us as soon as he can. Even over the weekend. Therefore, that big thank you to him.

Tech Stack

Testimonials of Our Happy Clients

Ken Kisner

Global Head of Digital R&D

My experience has been incredibly positive. They were incredibly easy to work with, even with changing requirements.

They are incredibly competitive, but are only a fraction of the cost of US companies.
They are definitely the most professional of the foreign companies that we were looking into.

Nyswyn K.

Director of Software Development

Our journey with OptiSol has been nothing short of remarkable. For over 7 years, we have partnered with them on our digital transformation, and the results have been truly transformative.

Over the years, we have come to trust OptiSol Business Solutions as a reliable and strategic partner.

Al Bagiro

CTO, Auto Insurance Company

The AI engine was completed on time and trained to 90% accuracy. Their eagerness to learn new knowledge impressed us.

Their team is large to handle multiple projects at once, and likes to resolve challenges as well as learn new things. They also welcome regular communications, and of course, needless to say, develop everything in sprints.

Dan Talken

Founder, CEO, & CTO, My Equipment Library, LLC

OptiSol Business Solutions has shown youthful skill and dedication to the projects. Moreover, they have been quick to implement their solutions without sacrificing the quality of each platform.

We’re constantly impressed with their speed and quality of the development that they achieve on a consistent basis.

Dr. A.K Pradeep

CEO MachineVantage

Exceptional Collaboration and Expertise - A Top-Notch Partner for AI, ML, and Digital Applications.

I have had the privilege of working with an exceptional team of professionals from India on numerous AI, ML, and digital application projects. Their expertise in these domains is remarkable, and they consistently impressed us with their knowledge, resources, and innovative approach.

Rick Tigges

CFO, Bemodo

They are very responsive and able to shift focus quickly as we have needed it for business reasons.

OptiSol Business Solutions has been great at documenting the timeline of the project. They were very responsive and were able to shift focus quickly, as well. They discuss what they’re working on without any issues. So far, there’s no need to improve their service.