Simplify Hotel Bookings with Innovative Mobile Application

Application user experience

Technology Stack

Problem Statement

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Understanding Customer Needs and Expectations: It is challenging for hotels to understand what each customer wants and needs in order to provide tailored services.

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Poor Wayfinding: If customers have trouble finding their way around the hotel or locating specific areas or amenities, they may become frustrated and dissatisfied with their experience.

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Long Wait Times: If customers have trouble locating specific areas or amenities, they may have to wait in long lines or spend a significant amount of time searching, which can negatively impact their overall experience.

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Keeping Up with Technology: Hotels have new opportunities to improve customer experience with technology, but it can be difficult to implement these changes quickly and effectively.

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Managing Customer Feedback: Hotels need to have effective systems for managing customer feedback to respond to it in a timely manner.

Solution Overview

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OptiSol partnered with the client to develop a scalable mobile application using Flutter technology

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The app supports multiple platforms, including iOS, Android, and iPad, making it accessible for travelers.

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The application provides a user-friendly experience for booking hotels and resorts in destination spots.

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The app helps avoid operational bottlenecks, reduces wait times, improves customer experience, and reduces staff workloads.

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The mobile app improved the booking experience for customers, allowing them to make reservations for hotels and resorts under the client's management chain.

Business Impact

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Improved Customer Experience: The mobile app provides a seamless and user-friendly experience for customers, which can result in higher customer satisfaction and loyalty.

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Enhanced Feedback Management: The integration of customer feedback and ratings in the app can provide valuable insights for the hotel and help them improve their services.

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Better Marketing Opportunities: The mobile app can provide a platform for the hotel to engage with customers and promote their services through targeted marketing campaigns.

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Access to Real-time Data: The app can provide real-time data on customer behavior, preferences, and feedback, allowing hotel owners to make informed business decisions.

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Competitive Advantage: With a mobile app, hotels can differentiate themselves from competitors and provide a unique and modern experience for their customers.

Testimonials of Our Happy Clients

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Key Features

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Make Reservations

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Discounts and deals

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Image Gallery

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Reviews and Ratings

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Handy Search engine

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Google map integration

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User friendly Interface

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Multi-currency support

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Social Media
sharing

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Comprehensive Payment system

Our Award-Winning Team

A team of young, dynamic and curious minds recognized with global awards for making a significant impact on making human lives better

Listed in D&B’s list of leading 1000 SMEs (Across verticals) in India under the Service Category

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250+

Smart
Development
Engineers

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90+

Digital
Projects for
reputed Clients

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14 yrs

in Digital
Engineering

Awarded as Winner among 1000 contestants at TechSHack Hackathon

Trusted and Proven Engagement Model

  • A nondisclosure agreement (NDA) is signed to not disclose any sensitive information revealed over the course of doing business together.
  • Our NDA-driven process is established to keep clients’ data and IP safe and secure.
  • The solution discovery phase is all about knowing your target audience, writing down requirements, and creating a full scope for the project.
  • This helps clarify the goals, and limitations, and deliver quality products & services.
  • Our engagement model defines the project size, project development plan, duration, concept, POC etc.
  • Based on these scenarios, clients may agree to a particular engagement model (Fixed Bid, T&M, Dedicated Team).
  • The SOW document shall list details on project requirements, project management tools, tech stacks, deliverables, milestones, timelines, team size, hourly/monthly rate cards, billable hours and invoice details.
  • On signing the SOW, an official project kick-off meeting shall be initiated.
  • Our implementation approach, ecosystem, tools, solutions modelling, sprint plan, etc. shall be discussed during this meeting.
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