Revolutionizing Retail Operations with a Kiosk App for Retail Industry

Application Screenshots

Technology Stack

Problem Statement

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Long Checkout lines : High foot traffic in stores can cause frustration and lost sales. Kiosk apps provide an additional checkout option, reducing wait times and improving the experience.

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Limited store staff: Retailers can serve more customers without hiring additional staff by using kiosk apps.

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Customizable branding: Retailers can miss cross-selling and upselling opportunities due to limited customer engagement and personalized recommendations.

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Optimize product display: Limited store space can cause missed sales. Kiosk apps offer an extra platform to display and sell products, without requiring extra physical space.

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Reduce operational costs: Kiosk apps can automate tasks like ordering, inventory management, and checkout, helping retailers lower their expenses on rent, utilities, and maintenance for physical stores.

Solution Overview

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OptiSol has partnered with a startup company to develop a kiosk solution for an effortless shopping experience without human interaction.

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End users can log in to the kiosk using a mobile app scan, enhancing efficiency and ease of use

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Windows Optanomy is developed as part of the application to support a wide range of payment methods including credit/debit cards, mobile wallets, and other electronic payments.

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The solution includes a reward points system, allowing customers to earn points that are added as a balance amount in their user profile for future payments.

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The solution offers multiple service types, including Table Service, Order & Collect, and Self-Scan, to cater to different customer needs and business types.

Business Impact

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Improved customer engagement: : Kiosk apps impacts customer engagement by gathering data about their preferences and behavior, leading to increased sales and customer loyalty through tailored recommendations and promotions.

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Increased sales: Kiosk apps and digital apps can be used to promote and sell products and services, such as food and drinks, and entrance sales, which in terms increase revenue for the business by 55% with entrance sales alone.

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Maximized Product Display: Retailers are benefited from kiosk apps as an additional platform to display and sell products, thereby increasing the number of items available to customers without requiring additional physical space.

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Improved Customer Experience: Kiosk apps provides a positive impact on the customer by offering a shopping experience without the need for human interaction, resulting in decreased wait times and an overall improvement in customer satisfaction.

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Versatile service options:The impact of kiosk apps on retail is seen through their ability to offer multiple service types that cater to different customer needs and business types.

Testimonials of Our Happy Clients

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Key Features

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Earn rewards

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Print Order Receipt

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Easy shopping experience

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Login using Scan option

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Flexible Payment Option

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Order and Collect

Our Award-Winning Team

A team of young, dynamic and curious minds recognized with global awards for making a significant impact on making human lives better

Awarded as Runner-up under Cloud Solutions Category at the Express IT Awards

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250+

Smart
Development
Engineers

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90+

Digital
Projects for
reputed Clients

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14 yrs

in Digital
Engineering

Awarded as Winner among 1000 contestants at TechSHack Hackathon

Trusted and Proven Engagement Model

  • A nondisclosure agreement (NDA) is signed to not disclose any sensitive information revealed over the course of doing business together.
  • Our NDA-driven process is established to keep clients’ data and IP safe and secure.
  • The solution discovery phase is all about knowing your target audience, writing down requirements, and creating a full scope for the project.
  • This helps clarify the goals, and limitations, and deliver quality products & services.
  • Our engagement model defines the project size, project development plan, duration, concept, POC etc.
  • Based on these scenarios, clients may agree to a particular engagement model (Fixed Bid, T&M, Dedicated Team).
  • The SOW document shall list details on project requirements, project management tools, tech stacks, deliverables, milestones, timelines, team size, hourly/monthly rate cards, billable hours and invoice details.
  • On signing the SOW, an official project kick-off meeting shall be initiated.
  • Our implementation approach, ecosystem, tools, solutions modelling, sprint plan, etc. shall be discussed during this meeting.
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