Key Highlights
- In this success story, OptiSol enhanced the healthcare platform with new features, event management, and content publishing, resulting in greater user engagement.
- The client struggled with low user engagement, insufficient support tools, and limited content options, affecting user motivation and access to personalized health routines.
- We upgraded the platform by adding on-demand sessions, article publishing, interactive features and introduced a support system and group functionalities to improve user interaction.
- These resulted in increased user satisfaction and retention, attracted a larger user base, and strengthened the client’s market position through enhanced content and support capabilities.
Problem Statement
01
Lack of User Engagement: The client faced difficulties in keeping users engaged with their exercise routines & in offering interactive features to enhance their commitment to health goals.
02
Limited Customer Support: The client faced challenges in enhancing user support and interaction, needing better tools for communicating with instructors and connecting users.
03
Lack of Features: The lack of events, sessions, article publishing, and enhanced support capabilities restricted users' access to customized programs and flexible classes.
Solution Overview
01
OptiSol collaborated with the healthcare firm to upgrade their website with on-demand sessions, article publishing, and interactive features to access workouts and engage with instructors.
02
We implemented a user support platform for direct communication with instructors and introduced group features for users to connect with physiotherapists and peers.
03
OptiSol added event management and program publishing features, offering users flexible exercise options and scheduled events tailored to their health needs.
04
We enabled article publishing on the platform, providing users with valuable health insights and tips to stay informed and motivated.
05
We developed an analytics dashboard to track user activity and feedback, enabling the client to refine content and enhance platform performance.
Business Impact
About The Project
OptiSol collaborated with a healthcare company to address low user engagement and limited support. By implementing interactive features, such as article publishing, direct communication tools, group features for physiotherapists, and event management we enhanced their platform. By introducing an analytics dashboard, they were able to track user activity in their website. These enhancements boosted user satisfaction, support effectiveness, and expanded the user base, strengthening the company’s market position.
Tech Stack
Testimonials of Our Happy Clients
Ken Kisner
Global Head of Digital R&D
My experience has been incredibly positive. They were incredibly easy to work with, even with changing requirements.
They are incredibly competitive, but are only a fraction of the cost of US companies.
They are definitely the most professional of the foreign companies that we were looking into.
Nyswyn K.
Director of Software Development
Our journey with OptiSol has been nothing short of remarkable. For over 7 years, we have partnered with them on our digital transformation, and the results have been truly transformative.
Over the years, we have come to trust OptiSol Business Solutions as a reliable and strategic partner.
Al Bagiro
CTO, Auto Insurance Company
The AI engine was completed on time and trained to 90% accuracy. Their eagerness to learn new knowledge impressed us.
Their team is large to handle multiple projects at once, and likes to resolve challenges as well as learn new things. They also welcome regular communications, and of course, needless to say, develop everything in sprints.
Dan Talken
Founder, CEO, & CTO, My Equipment Library, LLC
OptiSol Business Solutions has shown youthful skill and dedication to the projects. Moreover, they have been quick to implement their solutions without sacrificing the quality of each platform.
We’re constantly impressed with their speed and quality of the development that they achieve on a consistent basis.
Dr. A.K Pradeep
CEO MachineVantage
Exceptional Collaboration and Expertise - A Top-Notch Partner for AI, ML, and Digital Applications.
I have had the privilege of working with an exceptional team of professionals from India on numerous AI, ML, and digital application projects. Their expertise in these domains is remarkable, and they consistently impressed us with their knowledge, resources, and innovative approach.
Rick Tigges
CFO, Bemodo
They are very responsive and able to shift focus quickly as we have needed it for business reasons.
OptiSol Business Solutions has been great at documenting the timeline of the project. They were very responsive and were able to shift focus quickly, as well. They discuss what they’re working on without any issues. So far, there’s no need to improve their service.
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