Transforming Waste Managemant with Intelligent Customer Reward System

Key Highlights

This project is implemented to create a digital solution with a web app for QR-based registration and rewards, enhancing customer engagement and promoting sustainability.
The client struggled with inefficient reusable cup tracking, lack of a user-friendly digital platform, and inefficient administrative tools for oversight and event management.
Developed a streamlined platform for QR-based customer registration and rewards, with centralized control and actionable insights for administrators through advanced analytics.
Improved operational efficiency, customer satisfaction, and market competitiveness through sustainable practices, enhancing brand reputation in environmental services.

Problem Statement

01

Operational Inefficiencies: Inefficient tracking of reusable cup usage and lack of comprehensive data analysis capabilities led to manual errors and time wastage.

02

Limited Engagement: Absence of a user-friendly digital platform hindered customer interaction, understanding of sustainability impacts, and caused cumbersome manual registration processes.

03

Administrative Limitations: Lack of efficient administrative tools hampered oversight of customer activity, event logistics, and reward management.

Solution Overview

01

Developed a web application and an admin backend for an environmental service provider, offering a comprehensive digital solution for both administrators and customers.

02

Customers scan QR codes from reusable cans to access the registration webpage and redeem rewards via the front-end app.

03

Admins access a dashboard to view customer data, track reusable cup usage at events, and monitor event details, including cup usage per customer.

04

Implemented comprehensive analytics capabilities, enabling data-driven insights into customer behavior, preferences, and event participation trends.

05

Streamlined operations and administrative tasks by centralizing event logistics, customer activity oversight, and reward management through the digital platform.

Business Impact

01

Enhanced Customer Engagement: Digital solution with QR code registration and rewards tracking boosts loyalty and customer satisfaction.

increase in customer satisfaction

02

Streamlined Operations: Admin dashboard centralizes customer data and metrics for efficient management and informed decision-making.

improvement in operational efficiency

03

Sustainable Practices and Competitive Advantage: Promoting reusable cups and data-driven strategies enhance brand reputation and market differentiation.

enhancement in brand reputation

ABOUT THE

Project

Our project implemented a digital solution for an environmental service provider, addressing operational inefficiencies, limited engagement, and administrative challenges. We developed a web app and admin backend for seamless customer registration and rewards redemption via QR codes, streamlining processes. Admins gain centralized oversight and valuable insights through analytics. This resulted in improved engagement, sustainable practices promotion, and a competitive edge in the industry.

Client Appreciation

“The Squad is performing great, and everyone is performing great overall.”

—Haejo Kim

Tech Stack

Testimonials of Our Happy Clients

Ken Kisner

Global Head of Digital R&D

My experience has been incredibly positive. They were incredibly easy to work with, even with changing requirements.

They are incredibly competitive, but are only a fraction of the cost of US companies.
They are definitely the most professional of the foreign companies that we were looking into.

Nyswyn K.

Director of Software Development

Our journey with OptiSol has been nothing short of remarkable. For over 7 years, we have partnered with them on our digital transformation, and the results have been truly transformative.

Over the years, we have come to trust OptiSol Business Solutions as a reliable and strategic partner.

Al Bagiro

CTO, Auto Insurance Company

The AI engine was completed on time and trained to 90% accuracy. Their eagerness to learn new knowledge impressed us.

Their team is large to handle multiple projects at once, and likes to resolve challenges as well as learn new things. They also welcome regular communications, and of course, needless to say, develop everything in sprints.

Dan Talken

Founder, CEO, & CTO, My Equipment Library, LLC

OptiSol Business Solutions has shown youthful skill and dedication to the projects. Moreover, they have been quick to implement their solutions without sacrificing the quality of each platform.

We’re constantly impressed with their speed and quality of the development that they achieve on a consistent basis.

Dr. A.K Pradeep

CEO MachineVantage

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I have had the privilege of working with an exceptional team of professionals from India on numerous AI, ML, and digital application projects. Their expertise in these domains is remarkable, and they consistently impressed us with their knowledge, resources, and innovative approach.

Rick Tigges

CFO, Bemodo

They are very responsive and able to shift focus quickly as we have needed it for business reasons.

OptiSol Business Solutions has been great at documenting the timeline of the project. They were very responsive and were able to shift focus quickly, as well. They discuss what they’re working on without any issues. So far, there’s no need to improve their service.