Client Overview
A leading environment management service provider handling hazardous & non-hazardous waste generated by various industries and educational institutions. Their main service is to collect and dispose waste by following the Environment Protection Agency (EPA) norms
Business Requirement
- The ERP system had 3 upgrades every year and business team was used to do UAT of these technical upgrades from product vendor. This took a considerable bandwidth of business team to do their core business activities
- Business team did not have documented acceptance test cases, and this resulted in post upgrade issues & test steps know how
Solution
Business Impact
- Overall test duration for upgrade reduced from 5 weeks to 3 weeks
- Effort spent by business team in performing the UAT reduced by 80%
- Testing process was streamlined and reduced the lead time to move changes to production
- Documented test cases following ISTBQ standards enabled users to gain knowledge about new features
- Automated test suites reduced the regression test scenarios execution to few hours from few days