Experience: 3-5 Years
Salary: Best in Industry Standards

Are you ready to experiment, learn, and implement? Then, this is your place to be! Join us on an exciting journey where your hands-on Techno-Functional expertise in D365 CE/Microsoft CRM can drive transformation. Your contributions will shape our organization’s digital strategy, bridging the gap between business needs and technical solutions. We stand for selection, not rejection—and we’re waiting for you!

OptiSol is your answer to a stress-free, balanced lifestyle. We are your home away from home, where career is nurtured at both ends. Being certified as GREAT PLACE TO WORK for 4 consecutive years, we are known for our culture & we believe in open communication and accessible leadership. We celebrate diversity, promote work-life balance with flexible policies, where you can thrive personally and professionally.

We are the face of the future of AI and innovation. Let’s live and learn together.

• Core Competencies: D365 CE / Microsoft CRM | Techno-Functional Expertise | Sales, Marketing, Field Service, and Customer Service Modules | Business Process Review | Full Life Cycle Implementation | Requirement Documentation | Communication & Stakeholder Management.
• Experience in handling US clients is a plus, adding extra value to the role.

• A BE degree or any relevant qualification is required.
• Hands-on experience with D365/CRM modules: Sales, Marketing, Field Service, and Customer Service.
• Lead and take part in business process reviews.
• Handle 3-4 full life cycle implementations with these modules.
• Be great at documenting requirements, FDDs, design docs, test cases, and user manuals.
• Strong communication skills are a must.
• If you’ve worked with US clients before, that’s a big plus!
  

• Implement and set up D365 CE or Microsoft CRM modules like Sales, Marketing, and Customer Service to meet client needs.
• Work with clients to gather requirements and turn them into system configurations.
• Customize and tweak D365 solutions based on specific business needs.
• Test, deploy, and ensure the solutions meet the requirements before going live.
• Create user manuals, training materials, and provide end-user training.
• Assist with data migration and integration between systems.
• Troubleshoot and fix any technical issues that pop up during or after implementation.

• Gain hands-on experience with D365 CE/Microsoft CRM, enhancing technical and customization skills.
• Build strong client interaction and requirement gathering skills, improving communication and problem-solving abilities.
• Develop expertise in testing, deployment, and troubleshooting, strengthening your technical proficiency.
• Create valuable training materials and provide end-user training, enhancing presentation and documentation skills.
• Work on data migration and system integration, expanding your knowledge in system interoperability and project execution.
• Other Level based benefits

Explore and find out why we are made for each other: Life at OptiSol

Read and discover: Life at OptiSol – Medium

Learn more about our culture. OptiSol’s Insta Page