This privacy policy sets out how OptiSol Business Solutions uses and protects any information that you give OptiSol when you use this website. It explains our practices regarding the collection, use, and disclosure of information received through our website(s), products and related services.

OptiSol Business Solutions is committed to ensuring that your privacy is protected. We shall ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

OptiSol Business Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Please read this Privacy Notice carefully. By visiting our website or using any of our services, you indicate your acceptance of our use of your personal data as set out in this Privacy Notice.

When We Collect Personal Information

We collect information through various channels and interactions, including but not limited to:

• Website interactions (e.g., when you fill out the “contact us” form).
• Social media platforms (e.g., LinkedIn, including connections, private messages, and responses to job postings).
• Professional interactions (e.g., Networking opportunities, business cards/engagements, professional service delivery).
• Applications (e.g., when you submit a job application).
• Online forms (e.g., Download Whitepapers, Talk to our experts).
• Recruitment processes.
• Business clients (who may provide personal information under their control as part of engagements).

What We Collect

Below is the indicative list of information elements we may collect:

• Information collected through job applications: Full name, parent’s name, date of birth, current organization’s name, past organization’s name, designations across previous and current organization, education details, contact information, e-mail address, photograph.
• Information collected from employees: Full name, employee ID, employee designation, nationality, date of birth, Aadhaar card details, PAN card details, parent’s names, spouse’s name, education details, group health insurance details, emergency contract details, blood group, address (permanent and temporary), passport.
• Information collected from visitors: Full name, contact number, and E-mail id.
• Information collected through our website: Visitors to the website are provided with a contact e-mail address at which they can communicate with us.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Lawfull Basis For Processing

We process the personal data if we have a lawful basis. Our lawful basis is as follows:

• Consent: We process your data only if you have given your consent freely for the same. Where you have consented to a particular processing, you have a right to withdraw the consent at any time. You may withdraw consent by contacting us with a request using the details set out in the “Contact Information” section below
• Contractual Necessity: We process your personal data only when it is necessary for the performance of contract. For example, if the processing is necessary in order to fulfil our commitments under the applicable terms of service.
• Legal Obligation: We process your data only if the use of your information is necessary for compliance with a legal obligation.
• Legitimate Interest: We process your data on the grounds of legitimate interest for example, to provide our services and to monitor the performance of the products/services.

Data Related to Children

Our Website is not intentionally designed for or directed at children / minors (as defined under various applicable laws ). It is our policy never to knowingly collect or maintain information about children/minors, except as part of an engagement to provide professional services, in which case we process personal data under the instructions of the client, where consent from the parents or legal guardians forms the basis of processing.

Although, we do not intentionally and directly collect information of children/minors, we may occasionally receive details about children/minors attending performances and other events that we host with their parents or guardians, in which case, in accordance with the provisions of the applicable law. We shall not undertake such processing of personal data that is likely to cause any detrimental effect on the well-being of any child/minor. We shall not undertake tracking or behavioural monitoring of children/minor or targeted advertising directed at children/minor.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.

We also subject our services to internationally recognized certification and attestation standards. Details about our security measures are available at our Group website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For more details about how we use these technologies, please see our Cookie Policy .

Data Retention Policy

We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

We will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. When our services are discontinued, we delete all personal information we process to provide our services.

We may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@optisolbusiness.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Your Rights
Whenever you use our services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information

• Right to access information about your personal data – You have the right to access personal data and supplementary information. You can ask us for a copy of your personal information.
• Right to Rectification – You can ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
• Right to Erasure – You can ask us to erase or delete all or some of your personal information (e.g., if it is no longer necessary to provide Services to you) without undue delay.
• Right to Restriction of Processing – You can ask us to stop using all or some of your personal information (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if you think your personal information is inaccurate or unlawfully held).
• Right to Data Portability – You have the right to data portability which provides the right to receive your personal data in a structured, commonly used and machine-readable format, and have the right to transmit the same to another controller.
• Right to Object – You have the right to object to the processing of personal data.
• Automated individual decision-making, including profiling – You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you (data subject).
• Right to Lodge a Complaint – You have the right to lodge a complaint with the supervisory authority if you are dissatisfied with the way we handle or process your personal data.

Recipients of your data

Legal Requirements: We may disclose your Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Optimus Fintech Inc.
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

We do not sell and/or trade your data. We do not transfer your data to third parties. This does not include application hosting partners and other parties who assist us in operating our application, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate tocomply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Cross-Border Data Transfers

Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. These international transfers of your personal information are made pursuant to the appropriate safeguards (such as the standard data protection clauses adopted by the European Commission).

By using our services and providing your personal data, you consent to the transfer of your personal data to these locations.

Contact Information

You can contact us about this privacy policy or use of our services.

If you have questions or complaints regarding this Policy, you may contact us through email at grievance@optisolbusiness.com